Equipment that has been found defective after the warranty period is subject to the return of equipment not under warranty procedure. In this case Imeco Telecom will be responsible for the repair and return shipping of the repaired unit.
PROCEDURE :
If you wish to return for repair a defective unit, please contact Imeco Telecom at the following number: 1-800-561-0641
or you can contact us via the following E-mail:
In order to expedite the return procedure, the following information is essential:
Model number .
Serial number .
Your name, phone number, fax number and your complete address.
It is very important to put the RMA number on each box and shipping document. Please note that the shipping cost to Imeco Telecom is the customer responsibility, Imeco Telecom will then be responsible for the return shipment.
Complete address for the return of the equipment
Model number and serial number
The quoted price
PO number
It is very important to put the RMA number on each box and shipping document. Please note that the shipping cost to Imeco Telecom is the customer responsibility, Imeco Telecom will then be responsible for the return shipment.
This is the return address for repair:
Repair Center
5990, Henri-Bourassa West
St-Laurent Quebec
H4R 3A6
Tel: (514) 335-0981
